Lounge Manager - ONT
Location:
LA/Ontario International Airport We Offer:
Competitive Salary Paid airport parkingDescription:
The lounge offers extensive menu choices, full bar, shower, on site restrooms and dedicated business areas.
We are open 365 days per year from at least 5:
00a to 10:
00p.
Pay Range:
For candidates living in California the expected pay range is $60k - $65k depending on a variety of non-discriminatory factors, including qualifications and experience.
Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
Responsibilities:
Manages all day-to-day lounge operations with a focus on delivering a great guest experience and speed of service; directly supervise and support all hourly Team Members; manages all profit and loss centers.
Frequently interacts with guests; follow up on any issues and complaints they may have to ensure Guest Satisfaction.
Determines current and future staffing needs in the lounge to ensure an adequate number of talented team members are available to deliver a great guest experience.
Identifies and develops high potential team members and Managers to fill future openings by providing ongoing and honest feedback, coaching and development.
Completes all financial and personnel / payroll related administrative duties in and an accurate and timely way.
Build and cultivate strong relationships with suppliers, partners and airport administration Identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality.
Creates a safe, clean and discrimination-free environment for all managers, team members and guests by ensuring all legal and company standards are met.
Requirements:
Must be able to pass TSA and FBI background checksMinimum 5 years of progressive management experience in restaurant or retailPossess business acumen and ability to manage P&L, budgets and financial projections and analysisMust be capable of performing all functions for all hourly positionsMust be able to walk and stand during entire shiftFrequent bending and stooping requiredMust be able to lift up to 30 lbsMust be able to read and write EnglishEqual Employment Opportunity StatementSwissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category.
Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
About UsSwissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.
8 million tons of air cargo at 115 warehouses world-wide.
With a workforce of some 66,000 the world's leading provider of airport ground services and air cargo handling is active at more than 310 airports in 49 countries on six continents.
Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance.
We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake.
Our mission is simple - To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.
Recommended Skills Administration Commercial Awareness English Finance Financial Management Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
LA/Ontario International Airport We Offer:
Competitive Salary Paid airport parkingDescription:
The lounge offers extensive menu choices, full bar, shower, on site restrooms and dedicated business areas.
We are open 365 days per year from at least 5:
00a to 10:
00p.
Pay Range:
For candidates living in California the expected pay range is $60k - $65k depending on a variety of non-discriminatory factors, including qualifications and experience.
Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
Responsibilities:
Manages all day-to-day lounge operations with a focus on delivering a great guest experience and speed of service; directly supervise and support all hourly Team Members; manages all profit and loss centers.
Frequently interacts with guests; follow up on any issues and complaints they may have to ensure Guest Satisfaction.
Determines current and future staffing needs in the lounge to ensure an adequate number of talented team members are available to deliver a great guest experience.
Identifies and develops high potential team members and Managers to fill future openings by providing ongoing and honest feedback, coaching and development.
Completes all financial and personnel / payroll related administrative duties in and an accurate and timely way.
Build and cultivate strong relationships with suppliers, partners and airport administration Identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality.
Creates a safe, clean and discrimination-free environment for all managers, team members and guests by ensuring all legal and company standards are met.
Requirements:
Must be able to pass TSA and FBI background checksMinimum 5 years of progressive management experience in restaurant or retailPossess business acumen and ability to manage P&L, budgets and financial projections and analysisMust be capable of performing all functions for all hourly positionsMust be able to walk and stand during entire shiftFrequent bending and stooping requiredMust be able to lift up to 30 lbsMust be able to read and write EnglishEqual Employment Opportunity StatementSwissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category.
Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
About UsSwissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.
8 million tons of air cargo at 115 warehouses world-wide.
With a workforce of some 66,000 the world's leading provider of airport ground services and air cargo handling is active at more than 310 airports in 49 countries on six continents.
Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance.
We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake.
Our mission is simple - To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.
Recommended Skills Administration Commercial Awareness English Finance Financial Management Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
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