ASSISTANT COMMUNITY MANAGER (Inland Empire)
3.
2 Ontario, CA Ontario, CA Full-time Full-time $26 - $28 an hour $26 - $28 an hour 5 days ago 5 days ago 5 days ago Customer Experience and Leadership Creates and maintains a safe, respectful, and productive environment for all team members at the community.
Helps set a Service Excellence standard and inspiring the teams to achieve it.
Promotes regular communication and transparency within the Community Manages Move-In and Move-Out experience provided by the Community and the overall resident engagement.
Promotes and upholds company values, employee promise, policies, and initiatives.
Efficiently handles resident requests and concerns.
Focuses on identifying the challenges early and take corrective measures as necessary.
Owns the employee experience, helps drive employee satisfaction and elevates team behaviors.
Maintains a strong connection of the community team to GHP.
Sales and Marketing Assist in marketing the apartment community through ongoing online advertisement, social media interactions and community outreach Assist in preparing and distributing marketing materials based on established templates and guidelines such as newsletters, pamphlets, flyers, etc.
Assist in placing, removing/updating banners, bandit signs, flags, etc.
Act as a sales representative for the community and as a point of contact for prospective residents calling and/or visiting the property to inquire about leasing availability Financial Performance and Operations Maintain communication with the Community Manager and Controller as to all aspects of daily property accounting and any issues that arise needing attention.
Ensure timely collection procedures in accordance with company policies and practices.
Responsible for daily accounting data entry and timely collection of rents, banking activities, and documentation of all monetary transactions Post all receivables daily in the system and make daily bank deposits.
Maintain related documentation, including checks scanned or deposited.
Verify validity of account discrepancies by obtaining and investigating information from residents.
Maintain regular contact with vendors to avoid past due invoices Daily data entry input of invoices in Payscan Issue 3-day Notices to Pay or Quit, with timely follow up on notices.
When necessary, forward appropriate documents or delinquent accounts to the attorney for unlawful detainer.
Work hand-in-hand with Resident Services staff to communicate any lease violations with residents, documentation of any violations and preparation of Cure Notices when necessary.
Timely closing of books at Pre-Close and Accounting Month End Daily management of the Yardi Dashboard Meet deadlines when preparing deposit accounting on former residents.
Perform other functions as required by your position and/or directed by the Controller or Community Manager.
Assist the Community Manager in designing and implementing resident events Post and distribute all company or community issued notices Professional Requirements Two or three years of property management experience in operations/resident servi Experience in bookkeeping a plus.
1 year of working knowledge using Yardi Sales and/or leasing General office Proficiency in MS Word, Excel and Outlook required.
Ability to interact effectively with prospects, residents, peers and Excellent customer service Must be extremely organized, oriented and able to multi- Physical Requirements:
Regular and physical attendance is required.
Frequently move/traverse, ascend/descend stairs in/around apartment homes and community Constantly operates computer and other office machinery Constantly positions self to bend, stoop, reach, lift Occasionally lift/move/carry up to 25lbs with/without assistance Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors Constantly works in outdoor weather conditions Salary Range:
$26-$28/hour DOE
Benefits:
Fully paid medical insurance available to employees along with dental, vision.
Other benefits include:
flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork.
There is also free onsite parking.
Behaviors Preferred Innovative:
Consistently introduces new ideas and demonstrates original thinking Dedicated:
Devoted to a task or purpose with loyalty or integrity Motivations Preferred Ability to Make an Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Ontario, CA Ontario, CA Full-time Full-time $26 - $28 an hour $26 - $28 an hour 5 days ago 5 days ago 5 days ago Customer Experience and Leadership Creates and maintains a safe, respectful, and productive environment for all team members at the community.
Helps set a Service Excellence standard and inspiring the teams to achieve it.
Promotes regular communication and transparency within the Community Manages Move-In and Move-Out experience provided by the Community and the overall resident engagement.
Promotes and upholds company values, employee promise, policies, and initiatives.
Efficiently handles resident requests and concerns.
Focuses on identifying the challenges early and take corrective measures as necessary.
Owns the employee experience, helps drive employee satisfaction and elevates team behaviors.
Maintains a strong connection of the community team to GHP.
Sales and Marketing Assist in marketing the apartment community through ongoing online advertisement, social media interactions and community outreach Assist in preparing and distributing marketing materials based on established templates and guidelines such as newsletters, pamphlets, flyers, etc.
Assist in placing, removing/updating banners, bandit signs, flags, etc.
Act as a sales representative for the community and as a point of contact for prospective residents calling and/or visiting the property to inquire about leasing availability Financial Performance and Operations Maintain communication with the Community Manager and Controller as to all aspects of daily property accounting and any issues that arise needing attention.
Ensure timely collection procedures in accordance with company policies and practices.
Responsible for daily accounting data entry and timely collection of rents, banking activities, and documentation of all monetary transactions Post all receivables daily in the system and make daily bank deposits.
Maintain related documentation, including checks scanned or deposited.
Verify validity of account discrepancies by obtaining and investigating information from residents.
Maintain regular contact with vendors to avoid past due invoices Daily data entry input of invoices in Payscan Issue 3-day Notices to Pay or Quit, with timely follow up on notices.
When necessary, forward appropriate documents or delinquent accounts to the attorney for unlawful detainer.
Work hand-in-hand with Resident Services staff to communicate any lease violations with residents, documentation of any violations and preparation of Cure Notices when necessary.
Timely closing of books at Pre-Close and Accounting Month End Daily management of the Yardi Dashboard Meet deadlines when preparing deposit accounting on former residents.
Perform other functions as required by your position and/or directed by the Controller or Community Manager.
Assist the Community Manager in designing and implementing resident events Post and distribute all company or community issued notices Professional Requirements Two or three years of property management experience in operations/resident servi Experience in bookkeeping a plus.
1 year of working knowledge using Yardi Sales and/or leasing General office Proficiency in MS Word, Excel and Outlook required.
Ability to interact effectively with prospects, residents, peers and Excellent customer service Must be extremely organized, oriented and able to multi- Physical Requirements:
Regular and physical attendance is required.
Frequently move/traverse, ascend/descend stairs in/around apartment homes and community Constantly operates computer and other office machinery Constantly positions self to bend, stoop, reach, lift Occasionally lift/move/carry up to 25lbs with/without assistance Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors Constantly works in outdoor weather conditions Salary Range:
$26-$28/hour DOE
Benefits:
Fully paid medical insurance available to employees along with dental, vision.
Other benefits include:
flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork.
There is also free onsite parking.
Behaviors Preferred Innovative:
Consistently introduces new ideas and demonstrates original thinking Dedicated:
Devoted to a task or purpose with loyalty or integrity Motivations Preferred Ability to Make an Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization.
Estimated Salary: $20 to $28 per hour based on qualifications.
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