Hotel Front Desk Manager
Quality Inn Ontario Quality Inn Ontario Ontario, CA Ontario, CA Full-time Full-time $21 - $24 an hour $21 - $24 an hour 5 days ago 5 days ago 5 days ago Be a productive member of the hotel team by communicating with supervisors and co-workers effectively.
Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel.
Principal Roles and
Responsibilities:
Cleanliness and organization of the front desk and back office areas Scheduling, training, and supervising front desk staff members as directed by your GM Maintaining high service scores and meeting all scoring goals Assisting the front desk with any guest related issues Ensuring that all front desk agents have completed all Brand required training Responding in a timely manner to all forms of communication Communication with GM and all other departments on a regular basis Work 1 front desk shift a week Check rooms for cleanliness Any other duties and tasks as assigned by management
Qualifications:
At least 3 years of progressive experience in a hotel.
High School diploma or equivalent required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must have a valid driver's license for the applicable state.
Must be able to convey information and ideas clearly.
Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
Must maintain composure and objectivity under pressure.
Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Job Type:
Full-time Pay:
$21.
00 - $24.
00 per hour Schedule:
8 hour shift Work setting:
In-person Education:
High school or equivalent (Required)
Experience:
Hotel
Experience:
3 years (Required) Ability to Relocate:
Ontario, CA 91764:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel.
Principal Roles and
Responsibilities:
Cleanliness and organization of the front desk and back office areas Scheduling, training, and supervising front desk staff members as directed by your GM Maintaining high service scores and meeting all scoring goals Assisting the front desk with any guest related issues Ensuring that all front desk agents have completed all Brand required training Responding in a timely manner to all forms of communication Communication with GM and all other departments on a regular basis Work 1 front desk shift a week Check rooms for cleanliness Any other duties and tasks as assigned by management
Qualifications:
At least 3 years of progressive experience in a hotel.
High School diploma or equivalent required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must have a valid driver's license for the applicable state.
Must be able to convey information and ideas clearly.
Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
Must maintain composure and objectivity under pressure.
Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Job Type:
Full-time Pay:
$21.
00 - $24.
00 per hour Schedule:
8 hour shift Work setting:
In-person Education:
High school or equivalent (Required)
Experience:
Hotel
Experience:
3 years (Required) Ability to Relocate:
Ontario, CA 91764:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
