E-Commerce Fraud Detection Associate (Contract Position)

Company Name:
Salary period: Annual
The career you want.
As the E-Commerce Fraud Detection Associate, the successful incumbent(s) will be responsible for:
ΓΆΒ ΒΆ Processing web order approvals in Customer Orders Manager and Kount system.
ΓΆΒ ΒΆ Communicating with customers to inform them of any delay/change to their order and to advise them of any illegal/fraudulent activity against their credit card.
ΓΆΒ ΒΆ Processing and auditing incoming customer web orders in compliance with company policies and guidelines.
ΓΆΒ ΒΆ Releasing orders for processing and shipment.
ΓΆΒ ΒΆ Performing general administrative duties as required.
Skills we're looking for.
ΓΆΒ ΒΆ Must be proficient in data entry (speed and accuracy), with strong attention to detail.
ΓΆΒ ΒΆ Must have knowledge of online payment industry.
ΓΆΒ ΒΆ Strong time management and organizational skills are essential.
ΓΆΒ ΒΆ Ability to work with minimal supervision under strict guidelines is crucial.
ΓΆΒ ΒΆ Must possess excellent communication and customer service skills.
ΓΆΒ ΒΆ Ability to communicate in French is a definite asset.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.