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Retail Technician

Company Name:
Arca24.com
Salary period: Annual
The career you want.
As a retail technician in one of our store locations you will conduct repair services on customer products including, but not limited to, computers and mobile wireless devices. Examples of repair services will include new computer set ups, hardware and software diagnosis and installations and wireless device screen replacements. Additional duties include:
ΓΆΒ ΒΆ Conduct repairs on customer electronic products including computers and mobile wireless device.
ΓΆΒ ΒΆ Communicate with customers person-to-person, at the customer counter area or via phone and/or email as required.
ΓΆΒ ΒΆ Complete customer billing.
ΓΆΒ ΒΆ Maintain test equipment and tools in proper working condition.
ΓΆΒ ΒΆ Follow published policies related to health and safety rules specific to the workplace as provided by senior management. Promote health and safety within the workplace.
ΓΆΒ ΒΆ Report any potential problems or unsafe situations to supervisors and/or senior management.
ΓΆΒ ΒΆ Perform all other duties as assigned.
Skills we're looking for.
ΓΆΒ ΒΆ Post-secondary diploma in electronics technology or proven technical proficiency from bench testing
ΓΆΒ ΒΆ Experience with consumer electronics products.
ΓΆΒ ΒΆ Strong organizational and time management skills are required.
ΓΆΒ ΒΆ The ability to track and handle multiple repairs and request is essential.
ΓΆΒ ΒΆ Strong customer service and communication skills.

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